Security & Verification Architecture
How RentMitra safeguards college students, young professionals, and property owners with multi-layered digital security and on-ground physical inspections.
100% On-Ground Physical Verification
Unlike traditional listing portals, our field officers visit listed PGs, hostels, and flats to verify room cleanliness, working Wi-Fi, air conditioning, CCTV surveillance, and owner credentials before awarding the Verified badge.
Encrypted Data & OTP Authentication
Passwordless mobile OTP authentication protects accounts against credential stuffing and brute-force attacks. All communications and private chats are encrypted over TLS 1.3 channels.
RBI-Compliant UPI Token Escrow
Token deposits are processed through certified PCI-DSS Level 1 payment partners. RentMitra never stores or handles raw banking PINs, card CVVs, or sensitive credentials.
AI Anti-Fraud & Duplicate Filter
Automated image hash matching and geolocation clustering algorithms detect duplicate rooms, stock internet photos, and unauthorized broker reposts in real time.
Safety Tips for Students & Renters
Follow these simple recommendations to ensure a safe and smooth rental journey:
Take the 360° VR Room Tour First
Use our 360° VR viewer to inspect all corners of the room, balcony, washroom, and building corridors before making travel plans.
Always Chat Through Official In-App Messaging
Keep property conversations inside the RentMitra chat so there is a documented record of agreements, pricing, and amenities.
Never Transfer Cash to Unverified Third Parties
Only pay verified token booking amounts through the official RentMitra checkout page with automated digital receipts.
Verify Gate Timings & Society Rules
Confirm curfew hours, visitor policies, electricity meter rates, and meal timings directly with the owner before move-in.
Vulnerability Disclosure & Bug Bounty
If you are a security researcher and believe you have discovered a security vulnerability in RentMitra's systems, please contact our security engineering team directly at security@rentmitra.in. We acknowledge and reward responsible disclosures.